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Interfaces

Interfaces


Features:

-Interfaces available to Fidelio PMS (versions 7, 8 and Opera), OnQ, Crystal, Portel.
-An interface to the hotel’s PMS system adds features and functionality to ASKButler®, such as automatically adding guest names and details to LogBook call tickets.
-Some ASKButler® modules require an interface to the PMS system. These include LogBook, HouseKeeping, MiniBar and FeedBack modules.

Benefits:

-Gives the hotel staff the opportunity to provide a much more personal service.
-History includes the guests' names making it easier to recall information in future.
-It is possible to add features such as welcome services.
-Charges can be made directly to the guest bill.

Features:

-This is an interface between ASKButler® and Micros 9700.
-The interface allows ASKButler® to automatically open room service tickets based on information entered into Micros terminals.
-This provides control and follow-up on all room service orders.

Benefits:

-All room service orders are tracked and followed up.
-This will provide improved quality of service for room service orders.
-Room service revenues and guest satisfaction can be improved.

Features:

-This interface provides the ability for user to communicate with ASKButler® in both directions.
-This allows authorised users to receive ASKButler® call ticket information, and to update the system.
-Communications are all down on a real-time basis, and can be undertaken in local languages.

Benefits:

-ASKButler® call ticket information communicated in real-time.
-Authorised users able to open call tickets from hand-held devices.
-Communication between departments is improved.