Features:-Interfaces available to Fidelio PMS (versions 7, 8 and Opera), OnQ, Crystal, Portel. -An interface to the hotel’s PMS system adds features and functionality to ASKButler®, such as automatically adding guest names and details to LogBook call tickets. -Some ASKButler® modules require an interface to the PMS system. These include LogBook, HouseKeeping, MiniBar and FeedBack modules.
Benefits:-Gives the hotel staff the opportunity to provide a much more personal service. -History includes the guests' names making it easier to recall information in future. -It is possible to add features such as welcome services. -Charges can be made directly to the guest bill.
Features:-This is an interface between ASKButler® and Micros 9700. -The interface allows ASKButler® to automatically open room service tickets based on information entered into Micros terminals. -This provides control and follow-up on all room service orders.
Benefits:-All room service orders are tracked and followed up. -This will provide improved quality of service for room service orders. -Room service revenues and guest satisfaction can be improved.
Features:-This interface provides the ability for user to communicate with ASKButler® in both directions. -This allows authorised users to receive ASKButler® call ticket information, and to update the system. -Communications are all down on a real-time basis, and can be undertaken in local languages.
Benefits:-ASKButler® call ticket information communicated in real-time. -Authorised users able to open call tickets from hand-held devices. -Communication between departments is improved.